Festival of Customer Delight

Imagine if you knew what your customers really wanted?

Welcome to The Festival of Customer Delight, a 90-minute online festival where you’ll learn from 15+ experts from across the world of customer research about their greatest tip on customer research, to power you to grow your business.

The event is happening online – 2nd October 2023, 13.00 UK, 08.00 EST.

What will you get?

After 90 minutes, you’ll have a stack of new customer research tactics you can use to explore your customers’ needs and desires. And a Rolodex of new suppliers who can help you go further, if you decide you don't want to do the research yourself.

Each of the speakers will speak for three minutes, and only share their top tip for helping you to decode your customers and prospects. We guarantee you’ll never hear the world’s most dreaded phrase here (“and now for some new material”). Top billing, no filling.

We know that customer research (also known as customer insight) can benefit teams across Sales, Marketing, Customer Service. That’s why we want to get these superpowers into your hands today:

• Instant ROI tactics to grow your business, through short, punchy presentations.
• A list of suppliers, saving you a load of time as projects come up your end.
• Competitions, music, and a power-packed shot of energy and inspiration to power you to sell and deliver delight.

Wanna know the secrets?

The Festival of Customer Delight will teach you how to decode your customers’ deepest desires, with top practitioners sharing their greatest hits with you.

The festival is presented by Outrageous Insight x Field Notes Communities