21 September 2023

We are delighted to announce that AI has landed on Field Notes!

As of today, all automatic transcriptions and translations are delivered via Whisper, an automatic speech recognition system that brings increased accuracy and reliability.

Whisper has been developed by OpenAI and is part of the same family of products as ChatGPT, so we are really thrilled to add such a state-of-the-art tool to our platform.

And the best part? Whisper is available free of charge on all Field Notes projects!

10 August 2023

Ready Steady Q4!
As we enter the final stretch of the year, we are well aware of the challenges and pressure that Q4 brings, especially for agencies.

We’ve therefore decided to organise our first Ready Steady Q4! event.

Whether you are a seasoned Field Notes pro or a platform newbie, a self-ethnography enthusiast or someone who approaches digital studies with a bit of scepticism, join our 30-minutes webinar on Tuesday 5th September at 3pm UK time.

We’ll cover:

  • Our general capabilities and functionalities, so they can be top of mind when writing proposals and addressing the objectives in different and more engaging ways… helping you win more work 📝🎯

  • Task typologies and available settings, with tips and inspiration - to help you write guides more efficiently and manage analysis effectively, even against tight deadlines ✍️🔍

  • Overview of our upcoming AI features and their usage. In case of questions from your clients, learn how to address their concerns and discuss the safety of their data 🤖🔒

Sign up for Ready Steady Q4!

28 July 2023

Yesterday we officially presented the Festival of Customer Delight - in case you missed the LinkedIn event, you can listen back below:

20 July 2023

Festival of customer delight
We are excited to announce the first Festival of Customer Delight, that we are organising in partnership with Outrageous Insights!

The Festival of Customer Delight is a 90-minute online festival where you’ll learn from 15+ experts from across the world of customer research about their greatest tips on customer research.

The event is happening online – 2nd October 2023, 13.00 UK, 08.00 EST.

Full lineup to be announced soon, in the meantime you can read more about the Festival of Customer Delight.

06 July 2023

What an incredible day we had at Wimbledon yesterday! 🎉🎾

After enduring a 5-hour queue (but hey, we made it fun!), we were fortunate enough to witness some fantastic matches, soak in the electric atmosphere, and indulge in the classic strawberries and cream. 🍓🍦

Experiencing one of the most prestigious tennis events in the world provided the perfect opportunity for us to unwind and spend some quality time together, and we can’t wait to go back next year!

03 July 2023

Brighton Ruby
Sometimes, it’s easy to overlook the effort that goes on behind the scenes when everything runs so smoothly. But let’s not forget, building and managing an app and platform is no walk in the park!

Thankfully, our amazing dev team is always ready to take on the challenge. They have a genuine passion for technology and a constant desire to improve our product and to learn new things.

Last Friday, they spent the day in Brighton for the Brighton Ruby conference, as a large part of Field Notes is built using Ruby on Rails. Engaging speakers, great conversations, a day by the sea and Mexican food for lunch. Sounds like they had a great time!

29 June 2023

AI conversation
Yesterday, we had the pleasure of spending some time with Sidi Lemine from Jade Kite and discussing all things AI!

Sidi, an expert in the AI field and its applications for qualitative research, shared valuable insights into his recent work, emerging tools, and client preferences (including their concerns!)

As we near the launch of our first AI tools on the Field Notes platform, the opportunity to exchange ideas was truly invaluable.

07 June 2023

In case you missed it, listen to Giulia’s chat with our friend Patrick from Outrageous Insight.

Self-ethnography, video tech, our Field Notes Academy initiative, and much more.

22 May 2023

Curiosity week
Yesterday our co-founder Dave Kaye was on the panel organised by The 7 Stars for their Curiosity Week, all about the art of finding true insight.

Reach out to Dave to find out what key themes were discussed during the session.

22 May 2023

Introduction to Smartphone
On June 4th, our co-founder Dave Kaye will be running a “Introduction to Smartphone Qualitative Research” course on Insight Platforms.

You can enrol for free at this link:

19 May 2023

Functionality update

All task typologies can now be set to be sequential or on-going.

Sequential tasks won’t go live for a participant until they have completed previous sequential tasks. This is useful for when you want participants to complete tasks one at a time, without visibility of what’s next.

On-going tasks are live as soon as assigned (providing project is launched). A participant can have many ongoing tasks live at a time. This could be a diary task or any task that’s open for the duration of the project.

15 May 2023

Outrageous Insight
On June 5th, join our Head of Customer Innovation Giulia Romanò as she chats with our good friend Patrick Olszowski from Outrageous Insights.

You can register at this link:

10 May 2023

Moments that matter
Our co-founder Dave Kaye recently had a great chat with Abigail Stuart, Founding Partner at Day One Strategy - covering mobile ethnography, our expertise in healthcare, our AI plans and much more.

You can find the full interview at the link below:

07 May 2033

Light the Fuse
We are delighted to announce our partnership with Good Problems Innovation on their US Undivided project, a human insights initiative to shine a light on the stories that bring Americans together rather than apart.

In the content collected during the study so far, we are seeing that many in America today are wondering whether there’s still a place for them. This question often transcends race, ethnicity, class and orientation, and speaks to the in- and out-group dynamics of cultural fragmentation.

It’s wonderful to see how our Field Notes app is empowering the participants to share their stories and emotions in such an intimate and impactful manner.

Over the course of the next several weeks The Good Problems Innovation team will be sharing highlights of the common threads that stitch us together on their LinkedIn page, and on TikTok (@usundivided).

04 May 2023

If you are at Quirks London today, make sure you go and say hi to Dave and Lucy at the ICG booth.

03 May 2023

We are delighted and thrilled to announce that our co-founder Dave Kaye is the new UK co-chair of the International Chapter of QRCA.

Best of luck to Dave and his co-chair Nichola Quail on their new roles!

21 April 2023

Media player

Functionality update!

Today we are launching a brand new media player and a new grid view available when browsing the content - we’ve been trialling these in private beta for a while, and it’s nice to release them to everyone!

04 April 2023

In clear focus
Our latest podcast is out!

Listen to our co-founder and podcast aficionado Dave Kaye as he chats with Adrian Tennant about his love for qualitative research and mobile-based ethnography.

You can listen here:

We also recommend checking out Bigeye’s In Clear Focus podcast series for more insights and industry trends.

28 March 2023

Last week, Charlotte. This week Amsterdam! Come find our Head of Customer Innovation at IIEX Europe to find out more about our approach to smartphone ethnography.

22 March 2023

We are in Charlotte for the QRCA conference this week. Reach out if you want to discuss mobile ethnography and the future of research tech with our co-founder Dave Kaye.

21 March 2023

As part of our Field Notes Academy initiative, yesterday our co-founder Dave Kaye had the pleasure to host a session on mobile ethnography at the school of professional studies at New York University in front of some smart, engaged and curious marketing students.

The students now have the opportunity to use Field Notes for their business planning modules and we can’t wait to see what they come up with!

Thanks David Vinjamuri for inviting us, it was a real pleasure and honour to join your class.